This is a list of frequently asked questions regarding Timax WEBCARGO

* How much does it cost to use your service?
* Why should I use Timax WEBCARGO when I already have FTP?
* How long will it take to upload my files?
* How can you attach 2 GB to an e-mail?
* Do recipient's need to have an account with Timax WEBCARGO to receive files?
* Will my files really be secure?
* Will it work through my company's firewall?
* What's with the Canadian dollars?
* How can I open a corporate account?

How much does it cost to use your service?

Delivery charges are calculated based on the amount of data being sent in addition to a base delivery fee.

Standard pay-per-use pricing is $2.49 base delivery fee plus $0.10 per MB (prices are in Canadian Dollars, CAD).

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Why should I use Timax WEBCARGO when I already have FTP?

With Timax WEBCARGO there are no servers to maintain, no special software required for uploading, no usernames or passwords required for downloading, there are no storage quotas... and with Timax WEBCARGO Receipt Confirmation you'll know when your files have been received.

Also, our secure servers are connected to the internet via multiple backbones at gigabit speeds, so file transfers to and from Timax WEBCARGO are often times much faster than your average FTP server.

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How long will it take to upload my files?

This will depend on the speed of your internet connection.

We recommend using Timax WEBCARGO when both the sender and receipient have high-speed internet connections -- which is typically the case for corporate users. If you plan to use Timax WEBCARGO from home we recommend that you have a Cable Modem or DSL connection.

As for us, our secure servers are connected to the internet via multiple backbones at blazing gigabit speeds. Give us a try and find out how fast Timax WEBCARGO can deliver for you.

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How can you attach 2 GB to an e-mail?

Timax WEBCARGO accomplishes this seemingly impossible feat by temporarily storing the files you are sending in a secure holding area on one of our many servers, awaiting delivery to your recipients. Your recipients will receive an email from you with a unique and secure link that allows them to retrieve the files via a secure connection, but only after they've clicked on this link. As a result, the email delivered to your recipient is tiny -- it only contains text -- yet Timax WEBCARGO is able to deliver virtually unlimited amounts of data to any e-mail account.

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Do recipient's need to have an account with Timax WEBCARGO to receive files?

No, an account is not required to receive files via Timax WEBCARGO.

Thanks to the way Timax WEBCARGO has been engineered, anyone with an e-mail address and an internet connection can receive files, yet only the recipients you specify can retrieve the files you've sent them.

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Will my files really be secure?

Yes.

Timax WEBCARGO file delivery servers use 128-bit SSL (Secure Sockets Layer) data encryption, the same level of security used by commercial banks for trading and online banking.

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Will it work through my company's firewall?

Yes.

Timax WEBCARGO is 100% web-browser based -- so if you are able to surf the web from your computer (as you are doing right now), your computer is able to send and receive files via Timax WEBCARGO.

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What's with the Canadian dollars?

Timax Messenger, Inc. is based in Toronto, Canada.

If you live outside Canada, please contact our

If you wish to be billed in any currency except Canadian Dollars, please contact our

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Can I open a corporate account instead of using a credit card?

Yes. Click Here To Apply

Corporate / Bi-Monthly or Weekly Billing plans available

With Timax Billing you will receive a bill containing an itemized list of every transaction.

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